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Gears Help



Troubleshooting: Incompatibility with another program

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Quick fix

If you're seeing this error, it's likely that another add-on in your browser is conflicting with Gears. To resolve this issue, please follow the steps below:

  1. In Internet Explorer, select the Tools menu.
  2. Select Manage Add-ons > Enable or Disable Add-ons.
  3. Select an add-on.
  4. In the 'Settings' section, select Disable.

Once the appropriate add-on has been disabled, this message should no longer appear.

Specific incompatibilities

Below, you'll find a list of programs that are currently incompatible with the latest version of Gears. To continue using Gears, disable the add-ons listed in the right column. If you prefer to keep using the programs below, you can uninstall Gears.

Program Add-ons to disable
Yahoo! Toolbar
  • Yahoo! Toolbar
  • Yahoo Toolbar Helper
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